Privacy Policy
Last updated: May 20, 2025
At Lazentis, we attach great importance to the privacy of our visitors and customers. In this privacy policy, we explain what data we collect, how we use it and how we protect it.
1. Collected data
We collect the following personal data:
- Contact details: name, email address, phone number, company name (if applicable)
- Account details: username, password (encrypted)
- Billing details: address, VAT number (if applicable), payment history
- Technical data: IP address, browser data, device data, visited pages, click behavior
2. Purposes of data processing
We process your personal data for the following purposes:
- Delivering our services and products
- Processing payments
- Sending newsletters (only with explicit consent)
- Improving our website and services
- Providing customer service and support
- Complying with legal obligations
3. Retention periods
We do not retain your personal data longer than necessary for the purposes for which they were collected. Customer data is retained as long as you are a customer and up to 7 years thereafter for fiscal purposes.
4. Data security
We take appropriate technical and organizational measures to protect your personal data against loss, theft or unlawful access:
- Encrypted connections (SSL/TLS)
- Secured servers with access restrictions
- Regular security audits
- Internal privacy protocols for employees
5. Cookies and similar technologies
Our website uses cookies and similar technologies to improve your user experience, optimize our services and for analytical purposes. You can adjust your cookie settings through your browser.
6. Your rights
As a data subject, you have the following rights:
- Right of access: you can request what data we process about you
- Right to rectification: you can have incorrect data corrected
- Right to erasure: in certain cases you can have your data deleted
- Right to restriction: in certain cases you can have the processing of your data restricted
- Right to object: you can object to the processing of your data
- Right to data portability: you can request your data in a structured format
You can exercise these rights by contacting us at hi@lazentis.com.
7. Data sharing with third parties
We only share your personal data with third parties if this is necessary for delivering our services or if we are legally obliged to do so. With companies that process your data on our behalf, we conclude a data processing agreement.
8. Changes to the privacy policy
We reserve the right to modify this privacy policy. Changes will be published on this page. We recommend that you check this page regularly for updates.
9. Contact
If you have questions about our privacy policy or about the processing of your personal data, you can contact us at:
